> ## Documentation Index
> Fetch the complete documentation index at: https://help.afflo.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign Up and Log In

> Create your Afflo account and get into your workspace.

This page covers how brand and agency admins get into Afflo. Creators and affiliates use a different sign-in — see [Join a Program](/creators/join-a-program).

## Sign up

1. Go to the Afflo sign-up page and click **Sign up**.
2. Enter your work email, pick a password, and agree to the terms.
3. Confirm your email if prompted.
4. You'll land in the onboarding wizard. See [Quick start](/start/quick-start) for what each step does.

<Tip>
  Use a work email. It makes it easier for teammates to invite you into an existing organization if your company already has Afflo.
</Tip>

## Log in

1. Open the Afflo sign-in page.
2. Enter your email and password.
3. If 2FA is enabled, enter the six-digit code from your authenticator app.

### Forgot password

Click **Forgot Password?** on the login form, enter your email, and check your inbox for a reset link. The link expires in a few hours.

## The organization switcher

If your account belongs to more than one organization (for example, an agency with multiple brand workspaces), use the **organization switcher** at the top of the sidebar to move between them. Everything on the page — dashboards, programs, settings — follows the selected organization.

## Log out

Click your avatar in the top-right and choose **Log out**. This signs you out of the current browser only. To sign out everywhere, see [Security](/settings/security).

## Troubleshooting

**"Invalid email or password."** Double-check caps lock, then try **Forgot Password?** if you're sure the email is right.

**Didn't receive the password reset email.** Check spam. If it's not there, wait a minute and try again — repeated requests sometimes get queued.

**Stuck on 2FA.** Use a recovery code you saved when you enabled 2FA. If you've lost all of them, contact support.

## Related

<CardGroup cols={2}>
  <Card title="Your account" icon="user" href="/account/your-account">
    Profile, password, and preferences.
  </Card>

  <Card title="Security" icon="shield" href="/settings/security">
    Turn on 2FA and review sessions.
  </Card>
</CardGroup>